Terms & Conditions
Please review the following terms carefully. By purchasing digital products or creating an account on Numa Store, you agree to abide by these terms governing digital fulfillment, warranties, payments, and account responsibilities.
1. Digital Products & Vault Delivery
All items sold on Numa Store are digital goods (including software licenses, game keys, AI tool subscriptions, and shared accounts). Upon payment confirmation, credentials and redemption keys are immediately dispatched to your secure Credentials Vault.
2. Warranty Coverage & Pro-Rata Refunds
Every item has its specific warranty validity displayed on its product detail page:
- Replacement: If credentials stop working during the warranty period, we issue a fresh replacement through our Help Desk.
- Pro-Rata Refund: If a replacement is unavailable, we calculate and refund the remaining unused balance (Total Paid × Remaining Days ÷ Total Days) or credit store balance.
3. Payment Verification & Fraud Prevention
Customers must submit authentic payment proofs (12-digit transaction IDs and unedited receipt screenshots for local transfers, or valid Order IDs for Binance Pay). Submitting falsified, reused, or manipulated payment references will result in immediate order rejection, account suspension, and blacklisting.
4. Account Usage & User Obligations
For shared subscriptions or profiles, customers must not alter passwords, add phone numbers, modify recovery emails, or change subscription tier settings. Doing so violates store guidelines and immediately voids warranty protection without refund.
5. Third-Party Platform Policies
Users must comply with the terms of service of the respective third-party service (e.g. OpenAI, Midjourney, Netflix, Spotify). Numa Store is an independent marketplace and is not affiliated with or endorsed by these third-party platforms.